Supercommunicators: How to Unlock the Secret Language of Connection

From the bestselling author of The Power of Habit, this book explores what makes conversations better and how we can become supercommunicators. Duhigg explains that every conversation falls into three types: practical, emotional, and social. Skilled communicators recognize and match each type, hearing complex emotions and hidden beliefs. Through examples from jury deliberations, CIA recruitments, Netflix, and The Big Bang Theory writers' room, readers learn to identify hidden layers in conversations. The lesson: with the right tools, we can connect with anyone.